Raising the rate of online public service provision to 3.4

​People come to settle administrative procedures at Bien Hoa City One-Door Department

Accordingly, the Provincial People's Committee determined to focus resources on increasing the rate of online public service provision to 3.4 out of the total administrative procedures under the province's jurisdiction to the National Public Service Portal 20% increased 20% compared to 2020. Units need to implement the roadmap to provide online public services on the National Public Service Portal in 2021 approved by the Prime Minister.

The Provincial People's Committee assigned responsibility to departments, units, provincial police department, social insurance department, People's Committee of districts, Long Khanh city and Bien Hoa city based on their functions and tasks to deploy online public services provided on the National Public Service Portal 2021 issued together with the Prime Minister's Decision No. 406/QD-TTg of March 22, 2021. At the same time, continue to review and implement process restructuring, reduce and standardize administrative procedures in the field of management; integrate, provide online public services, and make online payments on the National Public Service Portal by 2021 to ensure a minimum rate as prescribed in Resolution No. 01 / NQ-CP dated 1-1-2021 of Goverment.

At the same time, directed the units and departments with directly online public services on the National Public Service Portal seriously deploy, ensure to receive and process dossiers submitted by organizations and individuals on the National Public Service Portal according to regulations. Handle according to right towards officials, officers and public employees who fail to perform or delay or fail to meet their targets or requirements under the direction of the Government or the Prime Minister. Actively coordinate with the Department of Information and Communication, Office of the Provincial People's Committee and relevant agencies and units to integrate and provide online public services on the National Public Service Portal. Focus resources on implementing public services to serve people and businesses in 2021 ...

The plan aims to promote the settlement of administrative procedures in the electronic environment, integrate and provide online public services on the National Public Service Portal towards cutting, simplifying administrative procedures, reducing costs, reducing direct contact, facilitating for people and business.